FAQ

How long will it take my order to ship?

  • Every piece of Art is hand painted from scratch, dried, then treated with Varnish to guarantee that it will not chip or peel. Once you place your order, it is then custom produced which can take around 4-6 days for the entire process. You will receive a shipping email once it is on its way to you.

Do you do commissioned or personalized Art?

  • Due to our current order volume, not at this time, this may change at any moment in the future, please subscribe to our email list or follow us on Instagram for all announcements.

Is every piece of Art really custom hand painted?

  • Yes, we partially started this company on the idea of bringing back truly custom hand painted Art. The best part of this being that your piece will be completely custom painted to you and will not be a simple copy of what anyone else receives, we believe this builds a much more personal connection between Us, You, and your Artwork.

Do you accept Returns or offer Exchanges?

  • No, since every piece of Art we create is done by hand, and treated by us personally by hand, we do not offer Returns or Exchanges. 

Do you ship Internationally?

  • Yes, the production and processing time is still the same (3-5) days. But shipping can then take an additional 2-3 weeks depending on what country your Art is being shipped to. Comfort Home Art is also NOT in any way responsible for any customs/import fees your local government enforces onto your order. Please be aware of this before ordering Internationally. 

What happens if my order is lost/stolen?

  • If this does happen, PLEASE Contact your shipping courier (USPS, Fedex, UPS, etc) FIRST and put a claim in directly with them. 99.9% of the time they will find your package within a few weeks or less and deliver it.